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Communications

Manage notifications, messages, and vendor communications

Unread Messages

2

Requires attention

Active Notifications

2

2 need action

Response Rate

94%

Above target

Avg. Response Time

1.2h

15min improvement

Notifications

New Lead Received

Sarah Johnson submitted a kitchen remodel consultation

275d ago

high
Action Required

New Vendor Application

Elite HVAC Services submitted their application

275d ago

medium
Action Required

Lead Successfully Assigned

Mike Chen's bathroom renovation assigned to Mountain View Windows

275d ago

low

Vendor Response Received

Premier Kitchen Solutions responded to lead assignment

275d ago

medium

Messages

John Smith - Premier Kitchen Solutions

vendor inquiry
Question about lead assignment

Hi, I have a question about the recent lead for the kitchen remodel in Liberty Lake...

275d ago

Sarah Johnson

customer followup
Follow-up on consultation

Thank you for the consultation. I wanted to follow up on the timeline for my kitchen project...

275d ago

Mike Chen - Quality Roofing Co

application inquiry
Application status inquiry

I submitted my vendor application last week and wanted to check on the status...

275d ago

Recent Communication Activity

Welcome email sent to Elite HVAC Services

275d ago

delivered

Lead assignment notification sent to Premier Kitchen Solutions

275d ago

delivered

Follow-up SMS sent to Sarah Johnson

275d ago

delivered

Mountain View Windows opened lead notification

275d ago

opened

Quick Actions

Urgent Items

Unread high-priority
1
Action required
2
Vendor inquiries
1

Communication Stats

Emails sent today24
Open rate87%
Response rate94%